At Everybody Clinics UK, we are committed to protecting and respecting your privacy. This Privacy Policy explains how Everybody Clinics UK collects, stores, uses and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK privacy laws.
By using our website, booking consultations or treatments, purchasing products or services or otherwise interacting with Everybody Clinics UK, you acknowledge that you have had the opportunity to read and understand this Privacy Policy.
Who We Are
Everybody Clinics UK Ltd
10c Leopold Rd
Wimbledon
SW19 7BD
United Kingdom
Email: wimbledon@everybodyclinics.co.uk
Phone: +44 7506 340026
Information We Collect
Everybody Clinics UK may collect and process the following personal information:
- full name
- date of birth
- contact information including phone number, email address and address
- payment and billing information
- appointment and booking history
- treatment history and treatment preferences
- photographs, measurements and clinical records
- medical history, medications and contraindication information
- website usage information including cookies, IP addresses and analytics data
- communication records including emails, messages and phone call notes
Health & Sensitive Data
As part of consultations and treatments, Everybody Clinics UK may collect sensitive health-related information including medical history, medications, contraindications and treatment suitability information.
This information is collected solely for the purpose of:
- assessing treatment suitability
- maintaining safe treatment practices
- providing services safely and effectively
- maintaining accurate clinical records
- complying with legal and insurance obligations
We take reasonable steps to ensure sensitive information is stored securely and accessed only where necessary.
How We Use Your Information
Everybody Clinics UK may use your personal information to:
- provide consultations, treatments and services
- manage bookings and appointments
- communicate regarding appointments or enquiries
- process payments
- assess treatment suitability and safety
- maintain clinical records
- improve services and customer experience
- respond to concerns or complaints
- comply with legal, insurance and regulatory obligations
- provide marketing communications where consent has been provided
Legal Basis for Processing
Everybody Clinics UK processes personal data only where there is a lawful basis to do so, including:
- performance of a contract
- legitimate business interests
- compliance with legal obligations
- consent provided by the client
- protection of vital interests relating to health and safety
Marketing Communications
Clients may opt in to receive marketing communications, promotions and updates from Everybody Clinics UK.
Clients may unsubscribe from marketing communications at any time by:
- clicking the unsubscribe link included within communications
- contacting the clinic directly
- requesting removal from marketing lists
Everybody Clinics UK will not sell personal information to third parties.
Clinical Photography & Records
Everybody Clinics UK may take clinical photographs, measurements and treatment notes before, during and after treatment for the purposes of:
- monitoring treatment progress
- assessing treatment outcomes
- maintaining accurate clinical records
- resolving concerns or disputes
Consent for photography or use of images for marketing purposes is optional and may be withdrawn at any time prior to publication.
Sharing Information
Everybody Clinics UK may share personal information where reasonably necessary with:
- payment providers
- software and CRM providers
- insurers
- legal or regulatory authorities
- healthcare professionals where authorised or required
- service providers assisting in business operations
All reasonable steps are taken to ensure third parties handle information securely and appropriately.
Data Retention
Everybody Clinics UK retains client records, consultation forms, consent forms, treatment photographs and medical information for as long as reasonably necessary to:
- comply with legal obligations
- comply with insurance requirements
- maintain accurate treatment records
- respond to disputes or complaints
- support operational and regulatory obligations
Data Security
Everybody Clinics UK takes reasonable technical and organisational measures to protect personal information from:
- unauthorised access
- misuse
- disclosure
- loss
- alteration or destruction
While reasonable safeguards are implemented, no electronic transmission or storage system can be guaranteed completely secure.
Your Rights
Under UK GDPR, clients may have rights including:
- access to personal information
- correction of inaccurate information
- withdrawal of consent where applicable
- restriction of processing in certain circumstances
- objection to certain processing activities
- request for deletion where legally applicable
- lodging a complaint with the Information Commissioner’s Office (ICO)
Cookies & Website Analytics
Everybody Clinics UK may use cookies, analytics tools and tracking technologies to improve website functionality, advertising performance and user experience.
By using the website, users acknowledge that cookies may be used in accordance with the clinic’s Cookie Policy.
Users may manage cookie preferences through their browser settings where applicable.
Third-Party Links
The Everybody Clinics UK website may contain links to third-party websites. Everybody Clinics UK is not responsible for the privacy practices or content of external websites.
Updates to This Policy
Everybody Clinics UK reserves the right to update or amend this Privacy Policy at any time to reflect changes in legal, operational or regulatory requirements.
Updated versions will be published on the clinic website.
Contact Us
If you have any questions regarding this Privacy Policy, your personal information or your data protection rights, please contact:
Everybody Clinics UK Ltd
10c Leopold Rd
Wimbledon
SW19 7BD
United Kingdom
Email: wimbledon@everybodyclinics.co.uk
Phone: +44 7506 340026
